Data Protection
At jilliz, your privacy is not an afterthought — it is built into every part of how we operate. This Privacy Policy explains what personal data we collect from you, why we collect it, how we use and protect it, and what rights you have under Philippine data protection law. Please read this document carefully before using the jilliz platform.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by jilliz.
We never sell your personal data to third parties for marketing purposes.
Six principles that guide how jilliz handles your personal information
jilliz uses industry-standard encryption (TLS 1.3) for all data in transit and AES-256 encryption for sensitive data at rest. Our infrastructure is hosted on secure, access-controlled servers with regular third-party security audits.
jilliz does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Your information is used solely to operate the jilliz platform and comply with our legal obligations.
As a data subject under the Philippine Data Privacy Act, you have the right to be informed, to access your data, to correct inaccuracies, to object to processing, and to request erasure — all of which jilliz fully supports.
jilliz collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data beyond what is needed to provide our services.
jilliz retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law. Account data is retained for a minimum of five years after account closure for regulatory compliance.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, jilliz will notify the Philippine National Privacy Commission (NPC) within 72 hours and will inform affected users without undue delay.
This Privacy Policy is issued by jilliz ("jilliz", "we", "us", "our"), the operator of the online casino platform accessible at jilliz.net. jilliz acts as the data controller in respect of all personal data collected from users of the jilliz platform.
jilliz is committed to protecting the privacy and personal data of all individuals who interact with our platform, in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).
If you have any questions about this Privacy Policy or how jilliz handles your personal data, please contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.
jilliz collects the following categories of personal data from users of the platform:
Note on Sensitive Personal Information: Government-issued ID numbers and biometric data (selfie photos used for identity verification) are classified as sensitive personal information under RA 10173. jilliz processes this data solely for KYC compliance purposes and applies enhanced security controls to its storage and handling.
jilliz collects personal data through the following means:
jilliz uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Age and identity verification (KYC) | Identity data, government ID, selfie photo |
| Processing deposits and withdrawals | Financial data, identity data |
| Providing gaming services | Gaming and behavioral data, technical data |
| Fraud prevention and security | Technical data, financial data, identity data |
| Anti-money laundering (AML) compliance | Identity data, financial data, transaction history |
| Responsible gaming monitoring | Gaming data, behavioral data, responsible gaming settings |
| Customer support | Identity data, contact data, support interaction records |
| Marketing communications (with consent) | Contact data, gaming preferences |
| Platform improvement and analytics | Technical data, behavioral data (aggregated/anonymized) |
| Regulatory reporting to PAGCOR and NPC | Identity data, financial data, gaming data |
jilliz processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
jilliz does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
Cross-Border Transfers: Where any of the above recipients are located outside the Philippines, jilliz ensures that appropriate safeguards are in place — including contractual clauses approved by the NPC — to protect your personal data in accordance with RA 10173.
jilliz uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies may be placed on your device when you visit jilliz.net:
These cookies are essential for the jilliz platform to function. They enable core features such as secure login sessions, account authentication, and fraud prevention. These cookies cannot be disabled without affecting platform functionality.
These cookies collect anonymized or aggregated information about how users interact with the jilliz platform — such as which pages are visited most frequently and how long sessions last. This data helps us improve the platform experience for all users. These cookies are only placed with your consent.
These cookies remember your preferences — such as your preferred language, display settings, and responsible gaming tool configurations — so you do not have to re-enter them on each visit. These cookies are only placed with your consent.
With your explicit consent, jilliz may use cookies to deliver relevant promotional content within the platform. These cookies do not track your activity on third-party websites. You may withdraw consent for marketing cookies at any time through your Account settings.
Managing Cookies: You can control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may impair your ability to use the jilliz platform. For full details on the cookies we use, refer to the cookie settings panel available within the jilliz platform.
jilliz retains your personal data for as long as is necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | 5 years after account closure | PAGCOR / AMLA regulatory requirement |
| Transaction and financial records | 5 years after the transaction date | AMLA and tax compliance |
| KYC documents (ID, selfie) | 5 years after account closure | PAGCOR / AMLA regulatory requirement |
| Game session logs | 2 years from session date | Dispute resolution and regulatory audit |
| Customer support records | 3 years from last interaction | Legitimate interests (legal claims) |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent (RA 10173) |
| Technical / log data | 12 months from collection | Security and fraud prevention |
After the applicable retention period expires, jilliz will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
jilliz implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While jilliz takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jilliz Account credentials and for notifying us immediately if you suspect unauthorized access to your Account.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by jilliz:
How to Exercise Your Rights: To exercise any of the above rights, please contact our Data Protection Officer at the email address provided in Section 15. We will respond to all verified requests within thirty (30) calendar days, as required by RA 10173. We may need to verify your identity before processing your request.
The jilliz platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. jilliz does not knowingly collect personal data from individuals under the age of 21.
If jilliz discovers or has reason to believe that an Account has been registered by a person under 21 years of age, we will immediately suspend the Account, delete all associated personal data to the extent permitted by law, and forfeit any Balance in accordance with our Terms and Conditions.
If you are a parent or guardian and believe that a minor has registered on the jilliz platform, please contact our support team immediately so that we can take appropriate action.
jilliz may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and special offers — but only where you have given your explicit consent to receive such communications during registration or through your Account settings.
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent will not affect the lawfulness of any processing carried out before the withdrawal. Please note that even if you opt out of marketing communications, jilliz will continue to send you transactional and service-related messages (such as deposit confirmations, withdrawal notifications, and security alerts) as these are necessary for the operation of your Account.
The jilliz platform may contain references to third-party game providers and payment services. While jilliz takes care to work only with reputable partners, we are not responsible for the privacy practices of third-party services. This Privacy Policy applies solely to data collected and processed by jilliz in connection with the jilliz platform.
We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of jilliz, including your GCash, PayMaya, or banking provider.
jilliz reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered Account holders via the email address on file at least seven (7) days before the changes take effect.
The effective date at the top of this Policy will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how jilliz protects your personal data. Your continued use of the jilliz platform after the effective date of any revision constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by jilliz, please contact our Data Protection Officer (DPO):
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through its official government channels.
Your Privacy Is Protected
Now that you know how jilliz safeguards your personal data, you can enjoy our full game library with peace of mind. Remember: you must be 21 or older to register and play.
🔞 21+ only | Gambling is addictive. Know when to stop.